Insights

What Goes into a Realistic Pharmacy Valuation?

Bill LaRose, R.Ph
AmerisourceBergen
June 2019

Pharmacies

How to Construct a One-of-a-Kind Front-End Shopping Experience

Kelley De La Fuente
Kelley De La Fuente
Good Neighbor Pharmacy
June 2019
A pharmacist educating a patient on vitamin supplements

Manufacturers

Preparing for DSCSA Interoperability

AmerisourceBergen icon
Matt Sample
AmerisourceBergen
May 2019

Phase II of DSCSA requires interoperable systems for the electronic tracking of product through the supply chain. Is pharma prepared? Learn what stakeholders need to know and do know to prepare for 2023.

Pharmacies

Three Easily Avoidable Mistakes Pharmacists Make When Communicating with Patients

Phyllis Houston
Phyllis Houston, MSOL
AmerisourceBergen
April 2019

Pharmacists can build stronger patient relationships, increase medication adherence and build lasting brand loyalty by initiating routine phone calls to share information. Done well, an automated outbound communication system can send messages on behalf of the pharmacist in a personal and authentic way.

Pharmacies

Convert from Search: Turn Online Traffic into Foot Traffic

Carla Frehn
AmerisourceBergen
March 2019

Google is the first place people go when they want to find a pharmacy, so it’s absolutely vital to have a robust Google listing with up-to-date business , but having a great listing isn’t enough though. Learn what an independent pharmacy needs to do to ensure their business appears in the search results.

Health Systems

Our Most-Read Insights of 2018

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AmerisourceBergen
December 2018

A collection of AmerisourceBergen's top insights from 2018, including commercialization considerations for novel therapies, emerging trends in retail and specialty pharmacy and best practices for managing inventory in the specialty practice.

Pharmacies

Delivering Care Beyond Prescriptions: A Marketplace Opportunity for Independent Pharmacies

Brian Nightengale
Brian Nightengale
AmerisourceBergen
December 2018

The high-touch, high-quality, personalized care independent pharmacies provide creates a unique value proposition in a healthcare market where more chronically ill patients need accessible care. As payers are prioritizing improved patient outcomes and a reduction in overall healthcare costs, they need to also consider new reimbursement models for these pharmacy services, a framework under which independent pharmacies are uniquely positioned to excel.

Pharmacies

'Tis the Season for a Flu Shot

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AmerisourceBergen
November 2018

An annual influenza vaccination is the best protection against the flu virus. Some patients however, are still skeptical. Continue to educate patients on the importance of getting vaccinated. And for those that need a little extra motivation, remind them of what they could miss out on this holiday season.

Pharmacies

Medicare Part D Open Enrollment: What Your Patients Need to Know

Peter Kounelis
Peter Kounelis, R.Ph.
AmerisourceBergen
November 2018

The facts on Medicare Open Enrollment, a helpful guide for pharmacists and their patients.

Pharmacies

How Retail Trends Are Changing the Pharmacy Game

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AmerisourceBergen
October 2018

A thriving business and healthier, happier patients are a reality for independent community pharmacies who embrace the right opportunities: health and wellness, clinical care, healthcare partnerships, consumer trends and their independence.

Pharmacies

QUIZ: What Pharmacy Superhero Are You?

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AmerisourceBergen
October 2018

Take our quiz to find out what superpower lies behind the white coat.

Pharmacies

Keeping Communities Well: Reminding Patients of the Importance of an Annual Flu Vaccine

Peter Kounelis
Peter Kounelis, R.Ph.
AmerisourceBergen
October 2018

Now is the time to encourage patients to receive an annual flu shot. Start engaging patients in a conversation about the importance of this vaccine and keep your community healthy during this flu season.

Pharmacies

Best Practices From our 2018 Good Neighbor Pharmacy of the Year Award Nominees

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AmerisourceBergen
July 2018

The Good Neighbor Pharmacy of the Year Award recognizes a pharmacy that exemplifies what it means to be a pillar in their community. Beyond filling prescriptions, they display excellence in patient care, community outreach and innovative pharmacy practice.

Pharmacies

The Value of Medication Adherence

Phyllis Houston
Phyllis Houston, MSOL
AmerisourceBergen
June 2018

Medication adherence matters for pharmacies and patients. Learn how can pharmacies connect with their non-adherent patients and keep them on their medication regimen.

Pharmacies

Promoting Health and Wellness in the Community

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AmerisourceBergen
June 2018

By promoting health and wellness, pharmacists play a crucial role in their communities. Explore three examples of how pharmacists can positively impact the lives of the people they serve.

Pharmacies

Caring for the Patient with Diabetes

Tanya Mericle 2017
Tanya Mericle
AmerisourceBergen
June 2018

When it comes to diabetes care, community pharmacies have an opportunity to be the leading resource for patients.

Pharmacies

Exploring Multi-Unit Pharmacy Ownership; Buying a Second or Third Pharmacy

John Pross
John Pross
AmerisourceBergen
May 2018

If you’re ready to take the leap to multiple-pharmacy ownership, here are considerations to help your growing business thrive.

Pharmacies

Our Look at "American Patients First"

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AmerisourceBergen
May 2018

Our experts look at what President Trump's new plan for reducing drug prices means for manufacturers, pharmacies and the drug wholesale industry.

Pharmacies

Ready to Buy? How to Find Your First Pharmacy

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AmerisourceBergen
April 2018

The decision to purchase a pharmacy is a big one. Once that decision is made, there are a few key steps to finding the right pharmacy and closing a deal.

Pharmacies

Overcoming Obesity

Missy Ervin
Missy Ervin
AmerisourceBergen
April 2018

With a significant number of obese and overweight adults in the United States, community pharmacists are poised to address the problem. Tips on how.

Pharmacies

Providing Support for Caregivers - A Guide for Community Pharmacies

Braheim Knight 2017
Braheim Knight, R.Ph.
AmerisourceBergen
March 2018

Caregivers can depend on community pharmacies to provide the support and guidance needed to safeguard the health of their family members.

Pharmacies

Tips for Buying a Community Pharmacy

Charlie Le Bon 2017
Charlie Le Bon
AmerisourceBergen
March 2018

Do you have the entrepreneurial spirit and drive to be a successful pharmacy owner? Here are some things you should know before you begin your journey.

Pharmacies

How Community Pharmacies Can Help Patients Quit Smoking

Missy Ervin
Missy Ervin
AmerisourceBergen
March 2018

Learn how one pharmacy successfully implemented a comprehensive smoking cessation program -- and how you can duplicate the results.

Pharmacies

Guardians of the Pharmacy Vol. 2

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AmerisourceBergen
February 2018

Independent pharmacists share what it means to be independent and why independent pharmacy is worth protecting.

Pharmacies

An Honest Profession: How Community Pharmacists Can Maintain and Increase Patient Trust

Braheim Knight 2017
Braheim Knight, R.Ph.
AmerisourceBergen
February 2018

What role do community pharmacists play in patient trust, and how can pharmacies improve the patient experience to build trust?

Pharmacies

Maximizing Returns on Unsaleable Goods

John Kankis
AmerisourceBergen
February 2018

An effective unsaleable returns program can help independent pharmacies maximize the recoverable value of expired products and boost profitability.

Pharmacies

Why Accreditation Makes Sense for Specialty Pharmacies

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Robert Rodriguez
AmerisourceBergen
February 2018

Understanding the accreditation process can put pharmacies on the path to the gold standard for patient care.

Pharmacies

Exit Strategy: How Community Pharmacists Can Get the Most from a Pharmacy Sale

Bill LaRose, R.Ph
AmerisourceBergen
January 2018

Planning ahead can help a community pharmacy owner maximize the value of their business for when he or she inevitably decides to retire or sell.

Pharmacies

Diversification through Immunization

Peter Kounelis
Peter Kounelis, R.Ph.
AmerisourceBergen
January 2018

Learn how immunizations present an opportunity for additional pharmacy revenue and enhanced patient care.

Pharmacies

Specialty Pharmacy Customer Spotlight: Encompass RX

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AmerisourceBergen
January 2018

“We found a model that worked, and it has allowed us to grow rapidly. The impetus was to do what the bigger guys do, but better.”

Pharmacies

Affordability and Access Will Drive Biosimilar Success

RIck Lozano
Rick Lozano
AmerisourceBergen
January 2018

U.S. biosimilars are coming, just as they’ve arrived and prospered in the Europe. By ensuring positive patient experiences, specialty pharmacies will help usher in a sustainable wave of biosimilar products.

Pharmacies

Expert Guidance: A Spotlight on Business Coaches

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AmerisourceBergen
January 2018

Access to experienced coaches who offer innovative ideas for solving pharmacy challenges is the hallmark of Good Neighbor Pharmacy business coaching. Learn about some of the expert guidance a few of our business coaches have provided pharmacies.

Pharmacies

Guardians of the Pharmacy

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AmerisourceBergen
December 2017

Thinking about retirement? Explore five considerations to preserve the legacy of independent pharmacy for future generations.

Pharmacies

Improving a Community Pharmacy's Digital Presence

April Onufrak
Good Neighbor Pharmacy
December 2017

Is your community pharmacy doing everything it can to gain and maintain patients through an online presence? Increase your community pharmacy’s digital footprint with these four tips.

Pharmacies

Improving Adherence Through Patient Health Literacy

Mike Vesely
AmerisourceBergen
December 2017

Community pharmacists can improve adherence and outcomes by identifying health literacy issues and helping patients better understand their options.

Pharmacies

Preparing for the Holiday Season

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AmerisourceBergen
November 2017

Follow these unique tips to improve your community pharmacy’s business through the holiday season.

Pharmacies

How Digital Transformation Can Help Patient Adherence

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AmerisourceBergen
November 2017

How a community pharmacy can stay ahead of the curve by leveraging advancements in technology.

Pharmacies

Eight Impact Making Advocacy Tips for Pharmacists

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AmerisourceBergen
October 2017

Political advocacy can be intimidating, but it doesn’t need to be. Here are a few tips to help you get started.

Pharmacies

QUIZ: What Pharmacy Superhero Are You?

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AmerisourceBergen
October 2017

Take our quiz to find out what superpower lies behind the white coat.

Pharmacies

Building Physician Relationships, Part Two

Tanya Mericle 2017
Tanya Mericle
AmerisourceBergen
October 2017

Learn how community pharmacies can customize their marketing efforts and create stronger relationships with prescribers.

Pharmacies

Avoidable Financial Mistakes: A Must Read for Community Pharmacy Owners

Charlie Le Bon 2017
Charlie Le Bon
AmerisourceBergen
September 2017

How strong is your community pharmacy’s financial picture?

Pharmacies

Building Physician Relationships, Part One

Tanya Mericle 2017
Tanya Mericle
AmerisourceBergen
September 2017

How community pharmacies can use data-driven marketing to strengthen their relationships with prescribers, deliver better patient care and grow their businesses.

Pharmacies

Taking Stock: Inventory Management Best Practices for Community Pharmacies

Danny Nelson 1080x1080
Danny Nelson
AmerisourceBergen
August 2017

Tips for community pharmacies looking to keep inventory at the optimal level.

Pharmacies

Seven Ways to Exceed Patient Expectations and Increase Customer Satisfaction

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Paul Satterfield
AmerisourceBergen
August 2017

Check out these tips for boosting customer satisfaction and retention by meeting and exceeding patient expectations.

Pharmacies

Eight Tips to Improve Productivity in the Community Pharmacy

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Jeff Puetz
AmerisourceBergen
July 2017

Eight ways to boost productivity, improve efficiency and ensure your community pharmacy runs like a well-oiled machine

Pharmacies

Six Unique Ways a Community Pharmacy Can Motivate Employees

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Paul Satterfield
AmerisourceBergen
July 2017

It's easy for employees to feel overwhelmed and distracted in a hectic community pharmacy. Here are six ways to help them stay engaged, motivated and focused.

Pharmacies

Effective Tips for Influencing Adherence and Outcomes

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AmerisourceBergen
April 2017

A visualization of how pharmacists can help patients adhere to their medication regimens.

Pharmacies

Taking Off Online

April Onufrak
Good Neighbor Pharmacy
April 2017

Many community pharmacies want to employ a social media strategy but are overwhelmed and not sure where to begin. This how-to guide simplifies where to start.

Pharmacies

Creating Lasting Patient Loyalty

Christine Lane
Christine Lane
AmerisourceBergen
January 2017

For a community pharmacy, maintaining customer loyalty is all about identifying and accentuating operational strengths. Here are some tips to help you succeed.

Pharmacies

Taking Control of Prescription Reimbursement

Chuck Reed 2018
Chuck Reed
AmerisourceBergen
January 2017

Expert perspectives on ways pharmacies can take control of their prescription reimbursement and ensure they are capturing maximum value.

Pharmacies

Seven Ways To Grow Front-End Profits

Danny Nelson 1080x1080
Danny Nelson
AmerisourceBergen
January 2017

How community pharmacies can differentiate, grow and shine through retail excellence.

Pharmacies

Nine Tips for Improving Medication Adherence

Jim McCaslin
AmerisourceBergen
December 2016

Ways independent pharmacies can ensure their patients maintain their medication regimens.

Pharmacies

Ten Best Practices for Success in Medication Therapy Management

Jason Turner, PharmD
Moundsville Pharmacy
December 2016

Completing MTM cases can have a tremendous positive impact on the patient while delivering business value to the pharmacy. Learn more.

Pharmacies

Take a Stand Against DIR Fees

Peter Kounelis
Peter Kounelis, R.Ph.
AmerisourceBergen
November 2016

How pharmacies can take action now.

Pharmacies

Using Data to Improve Patient Interactions

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AmerisourceBergen
November 2016

Tom Mullin, President of Community and Specialty Pharmacy at AmerisourceBergen, shares how pharmacies are using data to improve interactions with patients.

Pharmacies

Strategies for Improving Medication Adherence

Jason Turner, PharmD
Moundsville Pharmacy
October 2016

A pharmacy expert defines thresholds for medication adherence and outlines tools and programs to maximize patient adherence and pharmacy success.

Pharmacies

Time for Care

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AmerisourceBergen
August 2016

Opportunities for pharmacies to spend more time caring for patients highlighted at ThoughtSpot 2016.

Pharmacies

How Medication Synchronization Makes a Difference

Jason Turner, PharmD
Moundsville Pharmacy
July 2016

Medication synchronization, the process of coordinating all of a patient’s chronic medications to be filled at the same time each month, is the most valuable program for patients and staff I’ve ever implemented in my flagship store, Moundsville Pharmacy in Moundsville, West Virginia.

Pharmacies

CMR Completion Measure Highlights 2016 Star Ratings Update

Phyllis Houston
Phyllis Houston, MSOL
AmerisourceBergen
June 2016

MTM Program Completion Rate for Comprehensive Medication Reviews, a new process measure for 2016 within CMS’ Star Ratings, carries significance for independent pharmacies.

Pharmacies

Paving the Way for Provider Status

Peter Kounelis
Peter Kounelis, R.Ph.
AmerisourceBergen
May 2016

Why the time is right for pharmacists to be recognized for the patient care that they provide.

Pharmacies

Preserving the Future of Independent Pharmacy

Charlie Le Bon 2017
Charlie Le Bon
AmerisourceBergen
January 2016

Why succession planning is essential.

Pharmacies

Star Ratings, MTM and Independent Pharmacy

Peter Kounelis
Peter Kounelis, R.Ph.
AmerisourceBergen
January 2015

An executive Q&A on how Medication Therapy Management can impact Star Ratings.