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Patient Services

The last thing a patient should have to worry about is access to treatment.

Navigating the complexities of healthcare systems is difficult for patients, especially when they have been prescribed a specialty medication. Our solutions can alleviate anxiety, help identify potential barriers to access, and increase speed to therapy for your patients.

Where innovation and heart drive patient access

Every day we put patients at the center of everything we do. No matter where we sit within the company, we're all working to fulfill the same purpose – to improve the treatment journey for each patient, helping them gain access to, afford and stay on vital therapies that enhance their quality of life. Ultimately, we are united in our responsibility to create healthier futures.
More than
18 MM 
patients served
Expertise in
therapeutic areas
Currently operating
patient support programs

Prepare your patient support program for IRA’s impact

The Part D benefit redesign — as part of the Inflation Reduction Act (IRA) — is almost here. Are you doing enough to prepare your patient support program for it? Watch the video as Corey Ford, Cencora’s VP of Reimbursement and Policy Insights gives a brief overview of what you need to know.

Featured capabilities

Reducing financial burdens

Cost should never be a barrier to care. That's why we work closely with manufacturers to develop unique copay assistance programs that accelerate patients access to therapy. Our copay services comply with industry rules and standards, yet are flexible to meet the needs of broad patient populations. We offer a variety of payment options along with the dedicated support of compassionate patient counselors to put affordability first.

Driving speed to therapy

We pair advanced technologies with expert human support to drive faster access to therapy and enhance the patient experience. By leveraging industry-leading innovations, such as an AI-powered digital assistant that makes payer calls, we increase automation, accuracy, and efficiency every step of the way.

Empowering patient engagement

To improve medication adherence, we engage patients where they are in their healthcare journey and in life. Through personalized interventions and treatments that drive behavioral change, we help improve not just outcomes, but a patient's care experience.

Accelerating speed to therapy

Once only a human-intensive task, benefit verification has become faster than ever thanks to advances in automation. Learn how AI-driven electronic benefit verification from AmerisourceBergen can enable the path to better patient outcomes.
access network

Streamline patient support enrollment

Access Network

access network
Looking to improve access to your patient support programs?  

Access Network is a digital-first connection that integrates patient support programs directly into provider workflows. It expands provider reach while improving patient access and supporting speed to therapy. It also gives you greater visibility into the patient treatment journey, with real-time status updates to better inform your brand strategy decisions. 

Click below to learn more and ease the path to support for patients and providers.
access network

Featured insights



Cencora thought leadership at Access USA 2024

March 2024

policy impacts on pharma


Case Study: Annual benefit reverification enhanced by technology solutions

October 2023

patient services


Case Study: How to move from overwhelmed to optimized

August 2023

We are Cencora. Our shared identity unites us.

Cencora brings the companies and services of AmerisourceBergen together under one new name. Check out our full life cycle commercialization solutions, and contact us today to learn more.