With extensive knowledge of pharmacy and the 340B industry, Lisa brings value to customers and works toward creating healthier futures. Previously, she served as Senior Vice President of Industry Relations at a software company focused on revenue intelligence and 340B compliance solutions. She also held roles as the former Chief Operating Officer and Senior Vice President at a leading trade association for 340B. During her tenure, she expanded the association’s membership, guided strategy, and helped influence legislative policy to affect program change and be a voice for 340B. A passionate healthcare thought leader, Lisa's career path started in retail pharmacy and transitioned to health system pharmacy operations and Federal Government experience. Lisa is a fellow with the American College of Healthcare Executives and actively mentors the next generation of healthcare leaders as a registered preceptor for pharmacists and graduate dissertation advisor

With 20 years of healthcare experience and extensive, diversified expertise in the 340B industry, Jonathan brings a comprehensive understanding of operational and strategic dynamics from multiple stakeholder perspectives. His career began as a U.S. Navy Hospital Corpsman, specializing as an independent pharmacy technician, before transitioning to civilian health system pharmacy operations to help providers and pharmacies achieve sustainable success with 340B Program participation. Jonathan has held pivotal roles such as Vice President of Account Management at a SaaS company specializing in revenue intelligence and 340B solutions, and senior leadership positions at a prominent 340B third party administrator, a leading 340B consulting firm, and a 340B covered entity within a complex pharmacy network. Jonathan’s specialties include 340B covered entity and contract pharmacy operations, data analysis, product development, customer support, and training. His career is defined by an unwavering commitment to customer success, education, and delivering a world-class customer experience.

Heather brings over 12 years of experience in the 340B ecosystem and more than 15 years in business operations development. Throughout her career, she has successfully operationalized key functions such as PMO (Project Management Office), Customer Success, Enterprise Systems, and Continuous Quality Improvement teams. Her extensive expertise spans across project management, product management, process development, and continuous quality improvement. Heather is adept at driving significant improvements in organizational efficiency and product performance through her strategic insights and hands-on leadership. She is recognized for her ability to manage complex projects from inception to completion, ensuring that they are delivered on time and within budget. Her proficiency in developing robust processes has enabled numerous organizations to achieve higher standards of quality and performance.