Heather brings over 12 years of experience in the 340B ecosystem and more than 15 years in business operations development. Throughout her career, she has successfully operationalized key functions such as PMO (Project Management Office), Customer Success, Enterprise Systems, and Continuous Quality Improvement teams. Her extensive expertise spans across project management, product management, process development, and continuous quality improvement. Heather is adept at driving significant improvements in organizational efficiency and product performance through her strategic insights and hands-on leadership. She is recognized for her ability to manage complex projects from inception to completion, ensuring that they are delivered on time and within budget. Her proficiency in developing robust processes has enabled numerous organizations to achieve higher standards of quality and performance.