With over 15 years of experience in IT customer service, Jesse is a recognized expert in the healthcare technology industry. Before joining Cencora, she spent a decade at a 340B third-party administrator, excelling in roles related to contract pharmacy support, hospital mixed-use solutions, data analytics, and revenue cycle management. As Vice President of Implementation Services, she led project managers and specialists to enhance service delivery.

Jesse's deep understanding of the 340B program and its stakeholders enables her to effectively implement and manage complex initiatives. She supports hospitals, pharmacies, software systems, and vendors in optimizing their 340B needs, providing insights that improve processes and uncover new opportunities.

Throughout her career, Jesse has collaborated with product and development teams to create data infrastructures and automation systems that enhance data extraction. She has successfully partnered with major 340B third-party administrators, implementing integrated contract pharmacy setups and defining processes for high-volume implementations. Committed to improving project methodologies, she has a proven track record of automating manual processes for consistent, high-quality outcomes.