Innovative Field Solutions
Expand patient access with a customized field reimbursement and access support solution
Our expert teams work closely with providers and their staff to navigate reimbursement issues and other barriers to patient access. So more patients benefit from therapy — sooner. Whether you need field support or consulting expertise, we’ll customize solutions to suit your product, providers, and patients. Our consultative approach means you have flexibility to adjust the level of support as your product moves through its lifecycle.
Field reimbursement solutions
Outsourced
We handle your entire field reimbursement team function, whether for large or small patient populations. Ideal for those without an in-house team who want third-party expert support. Right-size best-in-class support with a dedicated or a shared resource model.
Supplemental
We supplement your in-house field reimbursement team function. Ideal for those who have in-house field teams and want to bridge coverage gaps with expert support. This option helps maintain continuity of HCP support and patient treatment pull through.
Specialized field solutions
Support patient access in your pharmacy network channel
Pharmacies may not know about important resources you offer to help them with the challenges of dispensing your therapy (e.g., copay card and other biopharma company-sponsored patient support programs, updates on payer coverage and policy changes, etc.). This can limit your therapy’s success. Cencora Pharmacy Account Managers (PAMs) can help. PAMs are your trusted pharmacy network liaisons with a mission to help you improve fulfillment while minimizing delays in treatment delivery. These specialists build relationships with your pharmacy network partners and educate stakeholders on the best steps to address patient access barriers.
Better engage complex sites of care
Complex sites of care like Integrated Delivery Networks (IDNs) and Centers of Excellence (COEs) are key to your product’s success. But obstacles at these sites — from operational complexity to patient access challenges — can limit your therapy’s potential. That’s why employing experts that have experience in these care settings is so important. Cencora’s Business Operations Specialists (BOS) are a field solution that can engage with the variety of decision makers and departments within these organizations. They help with patient access and reimbursement issues and deliver consultative insights for your product’s sustainable success.
Field solutions insights
Essential skills for outsourced field solutions teams
If you're a manufacturer outsourcing field support, it may not be immediately obvious what types of experience and expertise are most essential. You may even think you need a certain type of experience set when a key set of core skills, such as prior authorization or miscellaneous J code experience, is really what's critical. Download our checklist to help you decide which skills are core, non-negotiable, translational attributes for a field reimbursement and access specialist.
How to boost the effectiveness of field reimbursement support with a supplemental team
Field reimbursement teams are key to biopharma success. But even the most experienced team can benefit from flexible, high-quality supplemental support. Get the article to learn how you can make your reimbursement and access support more agile and effective.
Best practice strategies for your emerging biopharma field team search
Outsourcing field services to a commercialization partner can be a cost-effective way for emerging biopharma to make the most of their budget while leveling the playing field with established companies. Learn more about the 5 qualities biopharma should look for in a field services partner.
"The Field Reimbursement specialist was remarkably professional, informative, and engaging. Thanks to you, the practice is well prepared to overcome reimbursement issues that impact them every day."
- Executive Representative, Hospital Products, Large pharma
