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Innovative Field Solutions

Expand patient access with a customized field reimbursement and access support solution

Our Innovative Field Solutions teams work closely with providers and their staff to navigate reimbursement issues and overcome barriers to therapy access for patients. Whether you need a fully outsourced or shared services solution, or a supplement to your internal teams – we design onsite and virtual solutions that are flexible and scalable to meet the needs of your product, provider, and patient population. Our consultative approach means you have the flexibility to adjust the level of support as your product moves through its lifecycle.

Fully dedicated team

  • Dedicated, full-time support, either virtual and/or on-site
  • Includes Field Reimbursement Specialist (FRS) and Managed Care Account Executive (MCAE) field solutions

Supplemental team

  • Supplements internal client teams on a full- or part-time basis
  • Virtual or on-site, based on specific support needs
  • Includes FRS and MCAE field solutions  

Shared Service

  • Support provided as needed; billed for hours incurred
  • Each team member supports 2-3 clients with firewalls established for competing products
  • Virtual or on-site, based on specific support needs
  • Includes FRS and MCAE field solutions 

Complement your teams with our experts:

Outsourced reimbursement and access specialists

Deliver reimbursement and access support professionally and compliantly to sites of care across the country so physicians and office staff understand how to overcome patient access barriers. Our associates remove barriers to patient access by educating provider offices on local and regional payer issues, prior authorization and appeal requirements, coding changes, appropriate claim submission, and correct utilization of patient assistance programs
Two people having a discussion

Provider educators

Partner with our policy and reimbursement experts to develop legally compliant education programs that distinguish your brand. Our provider presentations are supplemented with user-friendly access and reimbursement tools that help providers and staff translate reimbursement access requirements, federal and state policy, coding, coverage, and market trends into best practice procedures that improve efficiency. 
Market access professionals

Field solutions insights from AmerisourceBergen

3 businesswomen talking at whiteboard


Four reasons a shared resource model makes sense for biopharma

January 2023

Patient and doctor


Acceleration of innovation in healthcare delivery

Teri Burnell, PharmD
November 2022


Essential skills for outsourced field solutions teams

November 2021

Connect with AmerisourceBergen

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