Coordinated Care: The Value of Patient and Provider Satisfaction within Health System Specialty Pharmacies

By AmerisourceBergen |

As specialty therapies become a bigger part of the pharmaceutical landscape, more and more health systems are entering the specialty pharmacy space. Health system specialty pharmacies (HSSPs) provide the required high-touch, specialized support to minimize adverse events, mitigate financial barriers and improve therapy compliance and adherence for patients taking these specialty medications. But the HSSP's value extends beyond the financial benefits it provides to the health system. 

As key stakeholders in an HSSP, providers and patients both recognize the importance of an in-house specialty pharmacy in enabling greater efficiency and a comprehensive approach to patient care. To better understand the true value of an HSSP to these stakeholders, the Integrated Health Systems Outcomes Coalition (IHOC) collaborated with five large health systems to conduct provider and patient satisfaction surveys.

Download this new white paper from IHOC - Coordinated Care: The Value of Patient and Provider Satisfaction within Health System Specialty Pharmacies - to learn the key insights about the role HSSPs play in improving the patient experience and why these data points are important for both payers and manufacturers to consider when deciding to include HSSPs in their networks.