Fighting the Opioid Epidemic

AmerisourceBergen manages the transportation of medication, including controlled substances, from manufacturers to licensed pharmacies and hospitals.  Our role in the healthcare supply chain uniquely positions us to contribute important expertise and resources to the battle against opioid abuse in the United States.   

We are committed to joining other healthcare stakeholders, government entities, civic organizations, law enforcement agencies and individuals to overcome this terrible tragedy.

Here's how:

Community Outreach

The AmerisourceBergen Foundation remains committed to providing communities with the resources needed to help prevent opioid misuse. We continue to evaluate how we can best leverage our unique resources to support initiatives or organizations that aim to address the nation’s opioid epidemic. 


The AmerisourceBergen Foundation Safe Disposal Support Program

The Safe Disposal Support Program provides organizations with access to drug deactivation pouches or packets that enable community members to dispose of unused or expired prescription drugs in a safe manner. The deactivation resources allow for local, on-site disposal and can be distributed to other organizations, individuals or households. Impact as of FY2019:

organizations have received assistance
1.2 Million
drug deactivation resources donated to date


Ensuring Safe and Secure Drug Distribution

AmerisourceBergen does not prescribe drugs, provide them directly to patients or take any action to drive demand for them. We transport medicine from manufacturers to licensed pharmacies, hospitals and other dispensaries.

Ensuring the safety and security of this process has always been paramount. To achieve this, we continuously evaluate, enhance, strengthen and expand the proven measures we have implemented to maintain the integrity of every order we ship. These processes include:

Icon 2 Due diligence
Performing extensive due diligence on customers who intend to purchase controlled substances from us and vetting discovered information through a best-in-class diversion control team of internal and external experts before granting them permission to purchase. 
Icon 3 Order monitoring
Maintaining an order monitoring program with sophisticated technology that tests every controlled substance order against established governing criteria. Orders exceeding those criteria are redirected to experienced diversion control personnel for further analysis and possible cancellation.
Icon 4 Daily reporting
Providing daily reports to the United States Drug Enforcement Administration of all opioid-based medication orders, including the quantity, type and recipient of each shipped order. 
Icon 1 Licensing
Ensuring that all customers are appropriately licensed by regulatory agencies and continuously monitoring those customers for "red flag" behavior. Discontinue customer relationships where there is an increased potential for diversion by the customer. Support law enforcement efforts to investigate entities that are acting illegally. 
For more than a decade, these procedures have enabled us to report and stop tens of thousands of suspicious orders. This does not include countless other orders that were never placed with AmerisourceBergen because of our refusal to provide service.

[These] commitments and initiatives... reflect our belief that all companies in healthcare should be constantly looking at ways to innovate, collaborate and enhance existing practices in order to best combat the opioid issue.

steven h. collis, chairman, president and ceo Amerisourcebergen

Maintaining Operational Integrity

AmerisourceBergen takes very seriously its neutrality as a distributor of controlled substances. As such, we: 

  • Take no action whatsoever to promote prescribing or otherwise increase demand for opioids.
  • Do not offer our sales representatives special compensation or incentives of any kind that target opioid orders. 
  • Continuously monitor all orders and immediately flag those deemed potentially suspicious.

Advocating for the Highest Regulatory Standards

Opioids are heavily regulated by the government; from the time they are produced to the time they are dispensed to patients. Every stakeholder in this process — the manufacturer, distributor, prescriber and dispenser — must strictly adhere to requirements outlined in the Federal Code of Regulations.

AmerisourceBergen enthusiastically endorses these guidelines and strongly advocates for the implementation of additional measures. 


Sound Policy and More Transparency Can Help Companies Fight the Opioid Crisis


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