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ThinkLive Trade 2020: going virtual to connect creators and caregivers

Connecting with our manufacturer partners: more than a moment in time

ThinkLive, AmerisourceBergen's annual manufacturer summit, has traditionally taken place as a live event where we connect face-to-face with our manufacturer partners to share business updates and perspective on the ever-changing healthcare industry.

In 2020, our industry faced more dynamic change than ever. Amid COVID-19 precautions, ThinkLive was held as a virtual event for the first time in the event's history. AmerisourceBergen also evolved the design of the conference so that, while October's event focused on the issues that matter to our partners in distribution, trade, and channel management, a second ThinkLive Commercialization event in February will cover the topics that are top of mind for brand teams.

We're inspired by the success of ThinkLive Trade. And the best thing about it being virtual is that the insights don't have to end when the live show wraps. You can still register at ABLive, our proprietary event platform, to see recordings of each day's events and breakout sessions.

By the numbers


Who joined us in 2020?

Manufacturer attendees
AmerisourceBergen associates

Why manufacturers joined us*

Access to leadership
Joined to hear from AmerisourceBergen leaders
Joined for networking opportunities
Joined to hear how we're handling COVID-19
*Survey respondents were asked to select all reasons they attended. Results will not equal 100%.

Critical conversations


Our most popular topics: what we covered as we connected with manufacturers during the three days of live broadcasts

Executive address and leadership panel To kick off day one of ThinkLive Trade, AmerisourceBergen Chairman, President, and CEO Steve Collis provided a business update, followed by an executive leadership panel moderated by Chief Administration and Communications Officer Gina Clark.

"We view our role as a key partner within the pharmaceutical supply chain as paramount to our purpose – which is to be united in our responsibility to create healthier futures."
-Steve Collis, Chairman, President, and CEO, AmerisourceBergen

State of affairs: 2020 elections & implications for our industry
On day two, AmerisourceBergen's health policy experts provided attendees with an overview of the policy issues we're monitoring and how policy and macroeconomic trends are shaping how we do business.

“Dave [Senior] and Brad [Tallamy] are quite the dynamic duo. Looking forward to next year!"
-Heather Zenk, Senior Vice President, Replenishment, AmerisourceBergen

The voice of the customer
During this panel discussion featuring leaders who work directly with our pharmacy, health system, and physician practices, we reflected on how each of these sites of care is responding to the COVID-19 pandemic and how we're partnering to ensure they can deliver care efficiently and effectively.

"It is important for manufacturers to communicate, collaborate, and to factor in the voice of the customer when finding new solutions. When we collaborate with our manufacturer partners, we believe this is essential to the success of a new program, particularly when it involves uncharted territory like we've been in with COVID."
-Willis Chandler, SVP and President, Health Systems and Specialty Services, AmerisourceBergen

The sophisticated supply chain
At the end of day one, AmerisourceBergen's leading distribution and secure supply chain experts discussed our leadership during the COVID-19 pandemic and how we're innovating to ensure ongoing distribution excellence.

"Every one of [your] products leaves AmerisourceBergen on its way to a person whose health and well-being is better because of it."
-Erin Horvath, President, Distribution Services, AmerisourceBergen

See these sessions for yourself. On-demand access to ThinkLive Trade content is available through January.

What's next?


If you think you missed this year's event, think again! ThinkLive Trade 2020 presentations, fireside chats, breakout sessions, and more are available on-demand on the ABLive platform.

Even if you were able to join us in October, be sure to visit ABLive to access thought leadership, executive insight, and other resources related to the topics we covered during the virtual event.

For our manufacturer partner's brand teams, save the date for ThinkLive Commercialization. This event, specifically for market access, patient support, and other commercialization professionals, will take place in February 2021. Invitations and details are coming soon.

Access ThinkLive Trade content now.