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Provider Solutions

Hospice Pharmacy Connect

We match local high-quality independent community pharmacies with local hospice agencies - keeping local caregivers in charge of local care.

Your patients will benefit from best-in-class pharmaceutical care and clinical support from our award-winning high-performing network of independent community pharmacies, while you benefit from prescription cost-savings and additional transparency. 

Award-winning local pharmacy care

AmerisourceBergen’s network of independent community pharmacies includes Good Neighbor Pharmacy, ranked #1 in Newsweek’s “America’s Best Customer  Service 2022” in the brick and mortar pharmacies and drugstores category. This is in addition to receiving the highest score among chain drug store pharmacies in the J.D. Power 2010, 2011 (tie), 2013-2015, 2017-2022 U.S. Pharmacy Satisfaction Studies of customers’ satisfaction with their pharmacy.
  • Local independent pharmacy matched with your hospice agency
  • Direct pharmacy-hospice relationship
  • Your patients receive award-winning care

Clinical support

Ensure your patients receive the best care possible with clinical support customized to the unique goals and objectives of your agency.
  • Interdisciplinary team participation
  • CE program for hospice nursing staff
  • Medication therapy management
  • Medication disposal program 
  • Reviews for non-formulary and over-prescribed drugs

Savings on pharmaceutical care

Did you know that pharmaceutical care represents about 10% of your bottom line? By eliminating spread pricing, we're able to pass along savings to your hospice agency, while providing fair reimbursement to the local pharmacy we match with your agency to care for your patients. 
  • Cost impact reports
  • Utilization reports
  • Formulary utilization reports
  • Top drug reports

Hospice Pharmacy Connect

Contact us

Carmen Hargrove

Onboarding Specialist
Email Carmen
Mobile: 678-241-1608

Robert Mosby, Pharm.D., J.D.
Business Director
PBA Services

Email Robert
Mobile: 501-353-3257


Hospice Pharmacy Connect believes healthcare organizations should spend their energy serving patient needs without administrative tasks getting in the way. We make it easy for hospice staff to prescribe, order and approve medications using a convenient online platform. Switching to electronic prescribing saves time and resources, while ensuring that patients receive the medications they need. We offer our hospice customers electronic prescribing software with these goals in mind. Our digital prescription software provides flexibility, reliability, and efficiency, all at a budget-friendly cost—so you can put patients first.

Operational savings

  • e-Prescribing frees up on average 1.2hrs/day
  • The convenience of the Hospice Pharmacy Connect  mobile app allows them to approve medications from virtually anywhere, anytime. This eliminated phone calls and the need for a physical signature
  • Hospice nurses saved 60% or more of their time spent on prescriptions throughout a single day
  • This includes the elimination of phone calls with the pharmacy, chasing signatures from Physicians, and phone-in orders
  • With the realized time savings from physicians and nurses alike, hospices can boost productivity, allowing them to see an average of 1-3 additional patients per day

Analytics and reporting

  • Hospice Pharmacy Connect offers access to a variety of robust business-centric reports to meet the specific needs of each hospice. All reports are CMS compliant.
  • Reports provided by in the Hospice Pharmacy Connect drug management program give hospices the tools necessary to properly analyze medication utilization. These reports show utilization and costs by formulary type, by drug, and even by patient. This includes breakdowns of dollars spent on claim costs versus administration fees. Utilization is also tracked at the patient level, allowing you to identify patients with higher drug costs. The report package is available bi-monthly, so you can manage medication costs on a timely and routine basis.  The reporting tool also allows for online access to a comprehensive list of reports that can be customized. In this way, the hospice or pharmacy can access in real time, this drug information to support a clinical need or longer-term business decisions.
  • Hospice Pharmacy Connect also provides complete 8358 data file creation.

EMR integration

Hospice Pharmacy Connect has the capability to integrate with the hospice agency’s EMR system which would allow the patient’s eligibility and medication coverage to automatically be transmitted electronically into the Hospice Pharmacy Connects system on a real time basis. This integration will save nurses time as they will not have to manually re-enter the patient into Hospice Pharmacy Connects system. 

Insights from Hospice Pharmacy Connect experts

WorldCourier_2_3 Card-05-min


E-prescribing ramps up through federal and state mandates

Amanda Riedell
June 2022

pharmacist female pulling product


Why your pharmacy's direct hospice business might not withstand PBM poaching

Mark Pilkington, MS, RPh
April 2021

How to properly dispose of medication


How to properly dispose of medication

Mark Pilkington, MS, RPh
May 2022

AB brand abstract swirls


Spread pricing for hospice prescription drug benefits: What you need to know

Mark Pilkington, MS, RPh
September 2022

A female nurse handing medication to a woman laying in a hospital bed


The Pharmacy Hospice Connection: Delivering Care to the Patients Who Need It Most

Mark Pilkington, MS, RPh
Good Neighbor Pharmacy
May 2020

Hospice resources

Get in touch

Interested in learning more about how Hospice Pharmacy Connect can connect your local hospice agency with a high-quality pharmacy?