Providing the knowledge and tools to help community pharmacies succeed
Partnering with AmerisourceBergen gives your pharmacy access to strategic consulting that targets critical areas of your business, from reimbursement to retail strategy. Our experts bring a holistic understanding of your pharmacy practice that enables them to focus on bringing innovative ideas that help improve profitability, increase operational efficiency and gain more time to focus on patient care.
Business coaching that improves performance
Our expert business coaches provide Good Neighbor Pharmacy® members with guidance on every aspect of independent pharmacy operations. Your coach will evaluate your pharmacy's unique needs and identify opportunities to improve your operations and performance. With an actionable plan for success, you’ll make data-driven business decisions that differentiate your local offerings and set your business up for future growth.
Our team taps into AmerisourceBergen’s extensive healthcare expertise, access to industry sources, proprietary research and customer insights to identify areas of opportunity, helping you build a shopper conversion path to the pharmacy.
Data-driven InSite: Real-time pharmacy performance and benchmarking analytics
AmerisourceBergen’s industry-leading pharmacy analytics system, InSite 2.0, provides visibility into your pharmacy’s performance on profitability and other key performance indicators (KPIs). The patient-centric approach and interactive dashboards make it easy to compare your individual store data against the competition
Retail and clinical expansion
Your pharmacy is much more than just a place to get prescriptions filled, and everyone in your community should know it. That’s why we offer solutions designed specifically to help you expand the services you offer and promote them in ways that engage your patients and bring new traffic through the front door.
Maximize prescription profitability with our PSAO, Elevate Provider Network
As a member of Good Neighbor Pharmacy, you also have access to AmerisourceBergen’s PSAO, Elevate Provider Network. We negotiate the most effective contracts for our 4,600 members—contracts that minimize the impact of DIR fees, while maintaining access to patients and pharmacy profitability. Our claims service simplifies reconciliation tasks, and our business coaching and suite of analytics tools help pharmacies spot inefficiencies in reimbursement, while we submit MAC pricing challenges on your behalf.
Solution Spotlight: Unsaleable Returns
Maximize your reimbursement on expired and damaged products with our Unsaleable Returns program. As a Good Neighbor Pharmacy member, you benefit from our direct relationship with pharmaceutical manufacturers, allowing us to negotiate favorable supplier return policies. Your membership provides you access to an easy-to-use online application for processing and monitoring your returns from beginning to end, so you always know what stage your returns are in.
Thinking of buying or selling?
Our pharmacy acquisition advisors facilitate pharmacy ownership transitions all day, every day, and they leverage decades of experience to simplify the process for you. They provide comprehensive guidance and hands-on assistance every step of the way, helping sellers get the highest return possible and positioning buyers for long-term success with ongoing support from a dedicated business coach. Most importantly, our advisors are committed to connecting the right buyers with the right businesses. We know you don’t have time to seek out the perfect counterpart, so we evaluate the market and identify opportunities for you. Not only does this save you time, but it also ensures that the legacy of the independent pharmacy stays well preserved for many years to come.