Insights

AmerisourceBergen

Best Practices From our 2018 Good Neighbor Pharmacy of the Year Award Nominees

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AmerisourceBergen
July 2018

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The Value of Medication Adherence

Phyllis Houston
Phyllis Houston, MSOL
June 2018

Medication adherence matters for pharmacies and patients. Learn how can pharmacies connect with their non-adherent patients and keep them on their medication regimen.

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Promoting Health and Wellness in the Community

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AmerisourceBergen
June 2018

By promoting health and wellness, pharmacists play a crucial role in their communities. Explore three examples of how pharmacists can positively impact the lives of the people they serve.

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Caring for the Patient with Diabetes

Tanya Mericle 2017
Tanya Mericle
June 2018

When it comes to diabetes care, community pharmacies have an opportunity to be the leading resource for patients.

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Exploring Multi-Unit Pharmacy Ownership; Buying a Second or Third Pharmacy

John Pross
John Pross
May 2018

If you’re ready to take the leap to multiple-pharmacy ownership, here are considerations to help your growing business thrive.

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Our Look at "American Patients First"

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AmerisourceBergen
May 2018

Our experts look at what President Trump's new plan for reducing drug prices means for manufacturers, pharmacies and the drug wholesale industry.

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Ready to Buy? How to Find Your First Pharmacy

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AmerisourceBergen
April 2018

The decision to purchase a pharmacy is a big one. Once that decision is made, there are a few key steps to finding the right pharmacy and closing a deal.

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Overcoming Obesity

Missy Ervin
Missy Ervin
April 2018

With a significant number of obese and overweight adults in the United States, community pharmacists are poised to address the problem. Tips on how.

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Providing Support for Caregivers - A Guide for Community Pharmacies

Braheim Knight 2017
Braheim Knight, R.Ph.
March 2018

Caregivers can depend on community pharmacies to provide the support and guidance needed to safeguard the health of their family members.

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Tips for Buying a Community Pharmacy

Charlie Le Bon 2017
Charlie Le Bon
March 2018

Do you have the entrepreneurial spirit and drive to be a successful pharmacy owner? Here are some things you should know before you begin your journey.

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How Community Pharmacies Can Help Patients Quit Smoking

Missy Ervin
Missy Ervin
March 2018

Learn how one pharmacy successfully implemented a comprehensive smoking cessation program -- and how you can duplicate the results.

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Guardians of the Pharmacy Vol. 2

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AmerisourceBergen
February 2018

Independent pharmacists share what it means to be independent and why independent pharmacy is worth protecting.

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An Honest Profession: How Community Pharmacists Can Maintain and Increase Patient Trust

Braheim Knight 2017
Braheim Knight, R.Ph.
February 2018

What role do community pharmacists play in patient trust, and how can pharmacies improve the patient experience to build trust?

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Maximizing Returns on Unsaleable Goods

John Kankis
February 2018

An effective unsaleable returns program can help independent pharmacies maximize the recoverable value of expired products and boost profitability.

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Why Accreditation Makes Sense for Specialty Pharmacies

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Robert Rodriguez
February 2018

Understanding the accreditation process can put pharmacies on the path to the gold standard for patient care.

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Exit Strategy: How Community Pharmacists Can Get the Most from a Pharmacy Sale

Bill LaRose, R.Ph
January 2018

Planning ahead can help a community pharmacy owner maximize the value of their business for when he or she inevitably decides to retire or sell.

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Diversification through Immunization

Peter Kounelis
Peter Kounelis, R.Ph.
January 2018

Learn how immunizations present an opportunity for additional pharmacy revenue and enhanced patient care.

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Specialty Pharmacy Customer Spotlight: Encompass RX

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AmerisourceBergen
January 2018

“We found a model that worked, and it has allowed us to grow rapidly. The impetus was to do what the bigger guys do, but better.”

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Affordability and Access Will Drive Biosimilar Success

RIck Lozano
Rick Lozano
January 2018

U.S. biosimilars are coming, just as they’ve arrived and prospered in the Europe. By ensuring positive patient experiences, specialty pharmacies will help usher in a sustainable wave of biosimilar products.

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Expert Guidance: A Spotlight on Business Coaches

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AmerisourceBergen
January 2018

Access to experienced coaches who offer innovative ideas for solving pharmacy challenges is the hallmark of Good Neighbor Pharmacy business coaching. Learn about some of the expert guidance a few of our business coaches have provided pharmacies.

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Guardians of the Pharmacy

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AmerisourceBergen
December 2017

Thinking about retirement? Explore five considerations to preserve the legacy of independent pharmacy for future generations.

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Improving a Community Pharmacy's Digital Presence

April Onufrak
December 2017

Is your community pharmacy doing everything it can to gain and maintain patients through an online presence? Increase your community pharmacy’s digital footprint with these four tips.

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Improving Adherence Through Patient Health Literacy

Mike Vesely
December 2017

Community pharmacists can improve adherence and outcomes by identifying health literacy issues and helping patients better understand their options.

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Preparing for the Holiday Season

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AmerisourceBergen
November 2017

Follow these unique tips to improve your community pharmacy’s business through the holiday season.

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How Digital Transformation Can Help Patient Adherence

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AmerisourceBergen
November 2017

How a community pharmacy can stay ahead of the curve by leveraging advancements in technology.

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Eight Impact Making Advocacy Tips for Pharmacists

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AmerisourceBergen
October 2017

Political advocacy can be intimidating, but it doesn’t need to be. Here are a few tips to help you get started.

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QUIZ: What Pharmacy Superhero Are You?

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AmerisourceBergen
October 2017

Take our quiz to find out what superpower lies behind the white coat.

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Building Physician Relationships, Part Two

Tanya Mericle 2017
Tanya Mericle
October 2017

Learn how community pharmacies can customize their marketing efforts and create stronger relationships with prescribers.

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Avoidable Financial Mistakes: A Must Read for Community Pharmacy Owners

Charlie Le Bon 2017
Charlie Le Bon
September 2017

How strong is your community pharmacy’s financial picture?

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Building Physician Relationships, Part One

Tanya Mericle 2017
Tanya Mericle
September 2017

How community pharmacies can use data-driven marketing to strengthen their relationships with prescribers, deliver better patient care and grow their businesses.

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Taking Stock: Inventory Management Best Practices for Community Pharmacies

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Danny Nelson
August 2017

Tips for community pharmacies looking to keep inventory at the optimal level.

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Seven Ways to Exceed Patient Expectations and Increase Customer Satisfaction

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Paul Satterfield
August 2017

Check out these tips for boosting customer satisfaction and retention by meeting and exceeding patient expectations.

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Eight Tips to Improve Productivity in the Community Pharmacy

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Jeff Puetz
July 2017

Eight ways to boost productivity, improve efficiency and ensure your community pharmacy runs like a well-oiled machine

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Six Unique Ways a Community Pharmacy Can Motivate Employees

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Paul Satterfield
July 2017

It's easy for employees to feel overwhelmed and distracted in a hectic community pharmacy. Here are six ways to help them stay engaged, motivated and focused.

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Effective Tips for Influencing Adherence and Outcomes

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AmerisourceBergen
April 2017

A visualization of how pharmacists can help patients adhere to their medication regimens.

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Creating Lasting Patient Loyalty

Christine Lane
Christine Lane
January 2017

For a community pharmacy, maintaining customer loyalty is all about identifying and accentuating operational strengths. Here are some tips to help you succeed.

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Taking Control of Prescription Reimbursement

Chuck Reed 2018
Chuck Reed
January 2017

Expert perspectives on ways pharmacies can take control of their prescription reimbursement and ensure they are capturing maximum value.

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Seven Ways To Grow Front-End Profits

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Danny Nelson
January 2017

How community pharmacies can differentiate, grow and shine through retail excellence.

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Nine Tips for Improving Medication Adherence

Jim McCaslin
December 2016

Ways independent pharmacies can ensure their patients maintain their medication regimens.

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Ten Best Practices for Success in Medication Therapy Management

Jason Turner, PharmD
December 2016

Completing MTM cases can have a tremendous positive impact on the patient while delivering business value to the pharmacy. Learn more.

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Take a Stand Against DIR Fees

Peter Kounelis
Peter Kounelis, R.Ph.
November 2016

How pharmacies can take action now.

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Using Data to Improve Patient Interactions

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AmerisourceBergen
November 2016

Tom Mullin, President of Community and Specialty Pharmacy at AmerisourceBergen, shares how pharmacies are using data to improve interactions with patients.

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Strategies for Improving Medication Adherence

Jason Turner, PharmD
October 2016

A pharmacy expert defines thresholds for medication adherence and outlines tools and programs to maximize patient adherence and pharmacy success.

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Time for Care

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AmerisourceBergen
August 2016

Opportunities for pharmacies to spend more time caring for patients highlighted at ThoughtSpot 2016.

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How Medication Synchronization Makes a Difference

Jason Turner, PharmD
July 2016

Medication synchronization, the process of coordinating all of a patient’s chronic medications to be filled at the same time each month, is the most valuable program for patients and staff I’ve ever implemented in my flagship store, Moundsville Pharmacy in Moundsville, West Virginia.

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CMR Completion Measure Highlights 2016 Star Ratings Update

Phyllis Houston
Phyllis Houston, MSOL
June 2016

MTM Program Completion Rate for Comprehensive Medication Reviews, a new process measure for 2016 within CMS’ Star Ratings, carries significance for independent pharmacies.

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Paving the Way for Provider Status

Peter Kounelis
Peter Kounelis, R.Ph.
May 2016

Why the time is right for pharmacists to be recognized for the patient care that they provide.

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Preserving the Future of Independent Pharmacy

Charlie Le Bon 2017
Charlie Le Bon
January 2016

Why succession planning is essential.

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Star Ratings, MTM and Independent Pharmacy

Peter Kounelis
Peter Kounelis, R.Ph.
January 2015

An executive Q&A on how Medication Therapy Management can impact Star Ratings.