Distribution Services

Shaping healthcare delivery through distribution excellence

  Our full-line and specialty distribution services—the core of our integrated delivery model—ensure that crucial medications efficiently, reliably and securely reach their destinations every day. Over 1,500 pharmaceutical manufacturers and tens of thousands of healthcare providers rely on AmerisourceBergen to help patients access the medications they need, when they need them. By seamlessly connecting our partners, we're building a marketplace that helps create healthier futures for all.

Improving access across the continuum of care

As a single source for tens of thousands of products, we help customers in health systems, community practices, independent pharmacies and alternate care settings ensure that their patients can access the right products at the right time. Our relationships in the industry span 95% of U.S. hospitals, 34% of U.S. retail pharmacies and over 65,000 community practices. And we've even pioneered ways to reach patients directly through solutions like myCubixx®, an innovative, convenient in-home medication dispensing unit. 
Reaching patients where they are
95%
U.S. HOSPITALS
65K+
COMMUNITY PRACTICES 
34%
U.S. Retail pharmacies

An unsurpassed network

Our 27 DSCSA-compliant distribution centers serve as the nerve center of our network, streamlining logistics for our manufacturer partners and ensuring our customers receive their products quickly and safely. We’ve implemented a continuous improvement program and invested more than $1 billion in our distribution infrastructure and operations over the past 10 years to enhance the quality and efficiency of our supply chain. We also continue to deploy innovative solutions, including our new state-of-the-art, highly automated distribution centers strategically located throughout the United States.  
Our distribution network by the numbers:
27
Distribution centers
$1B
INVESTED IN OPERATIONS OVER PAST DECADE
3MM+
units shipped per day 

Putting our customers first

Each of our 20,000+ associates strives to create a best-in-class customer experience by making it easy to do business with us. Our highly trained customer service representatives and sales specialists are committed to helping our customers access the products they need, on time, every day, so they can spend less time focusing on logistics and more time on delivering patient care. 

Service you can trust
$100MM
Orders processed daily
99.9%+
ORDER ACCURACY ACROSS ALL SEGMENTS
50K
MANAGED PRODUCTS
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Expert perspectives

No Middle Ground: Examining the Role of Drug Wholesalers in Patient Care

Steve Collis, CEO and Chairman of AmerisourceBergen, discusses the role of wholesalers and distributors in connecting providers and patients with the critical medications they need. 
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Solution Spotlight: Increasing efficiency with ABC Order

In today’s evolving healthcare landscape, it’s more important than ever for healthcare providers to streamline workflows and reduce inefficiencies. Our e-commerce platform ABC Order, currently available for pharmacies, was designed hand-in-hand with our customers to make the ordering process quick and efficient. From robust product search to inventory management tools, ABC Order lets pharmacies spend less time on managing their businesses and more time caring for patients.
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ABC Order has cut my ordering time in half. If it used to take 45 minutes for an order, it can now be done in 20 minutes. 

Pinak Gandhi, Capsule Pharmacy 

Safeguarding the supply chain

The Drug Supply Chain Security Act (DSCSA) is a crucial step forward in securing the pharmaceutical supply chain in the United States. As a leader in global healthcare solutions, we are dedicated to helping manufacturers and providers improve product access and enhance patient care. Our expansive presence across all points in the supply chain gives us a unique understanding of how DSCSA will impact the pharmaceutical industry as a whole. Because of this, we’ve led the way in implementing DSCSA changes in the industry and encouraging alignment and collaboration between stakeholder groups. As a leader and participant in various industry coalitions, we have worked to develop cutting-edge compliance solutions that will help create a harmonized, safer, more secure system for all. And we’re already looking ahead to full DSCSA implementation, partnering with organizations to test new programs in anticipation of 2023’s requirements.
Expert perspectives

The Standards Heard Round the World: DSCSA Implementation and the Global Supply Chain

Heather Zenk, Vice President, Global Secure Supply Chain Operations, discusses the effect of DSCSA on the international pharmaceutical supply chain and how the industry can best prepare for future global standards.   
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Get in touch

If you're ready to start a conversation about how our distribution services can help your business, we're here to help.

Contact AmerisourceBergen