Help Desk

Supported Divisions

Number

Hours of Operation

Corporate Help Desk

Corporate & Divisions (AS/400, etc.) 

866-369-3411

24 x 7

East
Systems Support

004 – Mansfield
023 – Bethlehem
041 – Richmond
056 – Thorofare

877-324-6435

E.S.T.
Live
M-Th
8:30 am –7:00 pm

Fri, Sat
8:30 am - 5 pm

South
Systems Support

003 – San Juan, PR
018 – Dallas
037 – Houston
040 – Atlanta
046 – Orlando
052 – Birmingham

866-554-4339

C.S.T.
Live
M-Th
 7:00 am –7:00 pm
F
 7:00 am –5:30 pm
 
After Hours On Call
M-Th
7:00 pm – 9:00 pm
F
5:30 pm-9:00 pm
Sa
8:00 am-6:00 pm
Su
12:00 pm-5:00 pm

North
Systems Support

044 – Paducah
010 – Columbus
005 – St. Louis
049 – Williamston
019 – Chicago
021 – Kansas City
025 – Eden Prairie

877-936-6324

E.S.T.
Live
M-Th
7:30 am - 7:00 pm
F
 7:30 am -6:00 pm

On Call
M - F
until 10:00 pm
Sat, Sun, Hol
10:00 am-10:00 pm

West
Systems Support

008 – Sacramento
012 – Corona
017 – Salt Lake City 20 Phoenix
024 – Valencia
026 – Honolulu
032 – Seattle
038 – Denver

888-711-5469

P.S.T.
Live
M – F
 7:30 am-8:00 pm

On Call
Sat
10:00 am-5:00 pm

AAS TEXLON Orders

Company Wide

800-891-9309

AAS Express Service Line

Company Wide

800-424-6391

SystemsRx

PDX Satellite System
(All Divisions)

800-237-4362 option 8

PST
Live
M – F
6:00 am - 6:00 pm

On Call
24 hours

Pharmacy Data Services

New Phamacy-3rd Party System set ups
(processes diskette, CD and EDI catalogs)
(All Divisions)

800-237-4362 option 1

PST
Live
6:30 am - 5:00 pm

On Call
Not Available